WAVES No Dash White Blue

The Way IT Should Be

TECH ISSUES?

We Can Help!

Our Services

Design | Implement | Maintain

ABOUT US

Waves IT exists to lift the burden of Information Technology from our clients so that they can focus on their strengths. We believe that honesty, reliability and scalability are the qualities that enable us to ensure the best outcome for our clients.

TECH SUPPORT

Do you need help with your tech?

Whether it be performing computer maintenance, resolving printer issues, ensuring network connectivity, enabling remote access, assisting in domain administration, or offering product recommendations, we are equipped to fully support the End User.

View our support packages.

NETWORK SERVICES

Are you ready to improve your systems? 

Wired and wireless network design, network appliance installation and optimization, site-to-site integration, and hardening against security vulnerabilities are all necessary to ensure the proper function of user domains, CRM software, HVAC, lighting, camera, security systems, and other IP-based systems. Our industry-certified technicians know how to achieve rock-solid network performance in order to take advantage of the latest in cloud-based productivity solutions.

Contact us for a custom quote.

Waves IT was founded by Geoff Douglas and represents the intersection of his lifelong interest in information technology and his passion for helping non-technical users experience the benefits of technology in achieving their personal or professional goals.

SUPPORT PACKAGES

Remote | In-Person

BASIC

  • 24/7 Computer Monitoring
  • Fast Service Ticket Response Time
  • Remote Support via Email or Phone 
  • Antivirus and Malware License
  • Up-To-Date Antivirus Definitions
  • Operating System Patch Management
  • Cloud Backup
  • Internet Connectivity Monitoring
  • System Consultation
 

ADVANCED

  • 24/7 Computer Monitoring
  • Fast Service Ticket Response Time
  • Remote Support by Email, Phone, or Video
  • Antivirus and Malware License
  • Up-To-Date Antivirus Definitions
  • Operating System Patch Management
  • Cloud Backup
  • Internet Connectivity Monitoring
  • System Consultation
  • Remote Device Management
  • Virus and Malware Removal
  • Remote Support for Multifunction Printers
  • Remote Network Support
  • System Performance Reporting
 

COMPREHENSIVE*

  • 24/7 Computer Monitoring
  • Fast Service Ticket Response Time
  • Remote and In-Person Support
  • Antivirus and Malware License
  • Up-To-Date Antivirus Definitions
  • Operating System Patch Management
  • Cloud Backup
  • Internet Connectivity Monitoring
  • System Consultation
  • Remote and In-Person Device Management
  • Virus and Malware Removal
  • Remote and In-Person Support for Multifunction Printers
  • Remote and In-Person Network Support
  • System Performance Reporting
  • Online Client Portal
*Only available in select markets
 
Our support packages are custom-tailored to fit your needs.
CONTACT US TODAY TO GET STARTED!

Testimonials

"Geoff is easy to communicate with and seems to ‘get’ my requests even when I haven’t understood the technical vocabulary!"

Laura Klosterman, Director
Grace Packs

"Polite, professional, diligent, timely… to work with someone who is genuinely interested in meeting the needs of the customer is truly refreshing!”

Charles Rustin, Business Manager
Grace Family Church

"Waves IT is capable of meeting a variety of computer needs. The owner and employees are highly efficient, and Geoff consistently provides excellent service!”

Chrystal Netherton, Chief Operating Officer
GraceWay Village

“Waves IT has the systems and technology to give you the service you need to be a 5-star business, but maintains a small-business feel to your relationship. Waves always makes you feel like a priority and responds quickly.”

David Hall, Co-Founder & Strategic Advisor
Blue Edge Real Estate

“Every penny we invest in our Waves IT contract has been worth it and actually saved us money in the long run. If you want an IT company you can trust, go with Waves.”

Paul Bush, Executive Pastor
Westside Church

Waves IT exists to lift the burden of Information Technology from our clients so that they can focus on their strengths. We believe that honesty, reliability and scalability are the qualities that enable us to ensure the best outcome for our clients.

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